On tv last night, advertised 9.95 + free shipping. I wrote down website, went there and it states 9.95 + free shipping. When i put in my address and credit card info, the amount on the site would not change from zero $, so I did not click on the \"Submit your order\" link, as again, the amount would not change from zero, and the page would not allow you to put in an amount either. So I called customer service 800-506-6281 and the 1st girl said, just call back in 2 days, maybe the website took your order. I replied that I never did click on submit your order so how could it have? I also checked my credit card pending charges and it was not there, she said to call again in 2 days and tell them and they will honor it. So I hung up, called again got someone else, and she said that she would not accept an order over the phone and to go ahead and try placing the order with the zero\\s in the amount field and that maybe it would work as she would not honor that 9.95 price and that I needed to find the phone number from the tv adverstisement.I told her I did not have the tv phone number she said there was nothing she could do.What a fiasco and a waste of time.