This is Pankaj chawla (m) 9896691592 from LPS Bossard Pvt Ltd(having near about 250 CUG connections, but i m very much disappointed with the services of Airtel( not only for the basic service of network they are providing but the way of handling customer complaints). on 11 of July i had registered the complaint regarding the no network in my house(add: 829/22 Jhang colony, near Bajrang Bhawan Mandir) and intially i had given the date of 16th to close this complaint, but when on the due date when it was not closed from that day till today i had called several time to diff diff Customer Care exe.s but not even a single person had taken my complaint seriously and gave me the next target date for the closing of the complaint.
i know there may be a big technica fault and it can take time, but atleast i have to be informed the next closing date for complaint. when i had also complaint to Mr. Amit Kumar Raina from Airtel, they had given me the Fake dates of 23rd for the closing of the same( i had not recd any message for the same confirmation also ) and the same thing happened that on 23rd also the complaint was still open
pl confirm me the reason that from 11th till today why the complaint had not closed and why the people from Airtel had not given me the next target date.