Complaints with comments

Frigidaire

Bought Frigidaire range and had it delivered on 7/30, on Sept. 29 my oven would not work.Tried circuit breakers everything I could think of. Finally on Oct 1st Saturday, I call....

Lie about delivery dates

Posted: 15th of Dec, 12 by Justice

Number 1 Direct

Do not beleive them when they give you a delivery date on ordering.They promised us shipment in 3-4weeks from 11/9, it is now 12/8 and we are told not to expect it until the 12-....

Posted: 15th of Dec, 12 by Mahesbuhta

Broward Factory Service

We have a appliance service contract with Broward Factory Service.It covers plumbing repairs as well. When our hot water heater stopped heating the water like it used to we called Broward Fact....

Used goods instead of new

Posted: 15th of Dec, 12 by Imiller

Herman

My fiance and I live in Round Rock TX, suberb of Austin TX. We seen Herman\\s ad online and drove clear to Houston TX to check out the front loader washer and dryer. I liked it and....

Complete disrespect for the customer

Posted: 12th of Dec, 12 by Andre

Bray and Scraff, Bethesda, Maryland

Just came back from the Bethesda, MD, Wisconsin Ave Store.I received the worst level of customer service ever.The guy who identified himself as the manager (older fellow with yello....

Posted: 12th of Dec, 12 by Bottom Man

Number1appliance, Seattle, Washington

I ordered a Dacor cook-top on Nov. 4th, 2001.I was told item would be delivered in 3 weeks.I called after the forth week and the customers service rep. told me the item would b....

Unusable gas fireplace

Posted: 12th of Dec, 12 by BryanND

Fireplace Extrodinaire, Washington

We bought a new house which had a gas fireplace installed 10 years ago.It looked great but after spending time going through the burn-in procedures recommended by the manual the fireplace gave....

Posted: 8th of Dec, 12 by Antih

HHGregg, Spring Hill, Florida

Purchased refrigerator.To be delivered after closing on home.Purchased fridge over 30 days prior to delivered.Item delivered.A water line connector purchased was not needed so I went t....

Posted: 5th of Dec, 12 by De Davis

GE, Beaumont, Texas

I purchased a stainless steel refrigerator from Conn\\s. This was my first purchase from the company.My fridge was delivered the first time with scratches by the handle.I called th....

Missed Repair Appointment

Posted: 3th of Dec, 12 by Lise Warmuth

Sears Service, Virginia

I have a dishwasher that I bought from Sears seven years ago.It broke and I called Sears for help as they have always been good before.They convinced me to buy a service protection plan and to....