Scams, Consumer Complaints, and Frauds Reported. File a Report, Post Your Review or Experience!
Early End Of Contract Fee Complaints
Early End Of Contract Fee
Posted: 20th of Sep, 2011 by BellTVSucks   Send email
Bell canada tv
Moved to new residence in July 2010. Called Bell Aliant and arranged for a bundle of services telephone television and internet.Installation person arrived earlier than expected when I was not yet there although they did hook up services and I did not have a problem with that.Four receivers were hooked up although I only had two televisions and I left this for about a year to get a feel for the place and decide for sure where furniture would go and televisions.When I decided to return two receivers the local store informed me that they could not accept them and that I had to call Ontario. I did this. I provided all of my information and then was informed that according to my contract there was an early cancellation fee if these were returned early.I informed the person on the phone that I did not sign any contract I keep all contracts at the front of each bill folder and I have nothing for Bell Aliant.Furthermore I had paid for two receivers for a year that had never been used.I was placed on hold for at least 15 minutes as she looked into this.When she returned she said Okay I will send you the boxes.I understood this to mean that they had verified what I had told them.I returned the receivers in the boxes provided.On my next bill I received a charge for early cancellation of contract of two receivers.I had previously called to address this was lead to believe that it had been followed the directions given and then penalized anyway.I fail to see how I can be held to a contract that I have neither read nor signed.
Comments
Post your Comment
Your Full name:
Your E-Mail adress:
Your E-mail is invisible to others
Your attitude for Complaint:Agree Neutral Disagree
Comment text:
 
Confirmation code
 
Submit Complaint | View full list of Companies | Latest Complainzts
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail
Terms of Use | Privacy Policy
© 2010 - 2011 Consumer Complaints Board