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Undelivered Products Complaints
Undelivered Products
Posted: 17th of Feb, 2012 by photomaninnc   Send email
Backdrop Outlet, Ocean, California
I ordered $566 worth of photo backdrops, wind machine and plexiglass mirror. I received the plexiglass, but was told the other items were delayed a couple weeks. I was fine with this as it was at Christmas and no problem. First week of January I called and was told 10 days... OK... End of January, called and it would be 10 more days... hmmm... February called in and it was going to be the middle of March. They have already charged my credit card for the $566 even though only the $49 plexiglass shipped. I call in to cancel the order and fine.. cancelled. Well, today, I receive one of the backdrops (the expensive one) and am told they already shipped two others (LIE!) and that they were only going to refund a small amount of my original order. So, they ship me things after the order is cancelled (and I am told it is going to be March before receiving) and now they won\\t refund all my money. NEVER DO BUSINESS WITH THESE GUYS!. It is a total rip-off.
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