Opened my checking and savings account in 2009. Paycheck is direct deposited twice a month-bills and necesseties are paid from this account. I have an automatic transfer set up on the 26th of every month transfer $50 from checking to savings. I check my balance frequently?.I have $93 in my savings and $28 in my checking and it is 2 days before payday on the 25th;.I transfer $60 from saving to checking total checking balance $88 to cover gas until payday. On the 23rd, 1st Convenience goes in takes $50 from my checking transfers it to my saving as soon as I took it from my savings on the same day. The charges for my gas and lunch at work which totals $70 overdrafted. I went to the bank inside Kroger in Duncanville, TX to ask why the automatic transfer was taken out 2 days early - I was told they can\\t look up and see why or review history as they would charge me $10/hour for this.Rude branch manager then tells me I cannot close my acct, then refers me to get a loan from them. I told her this is the bank\\s mistake & not mine. I called customer service and they were no help either as I was referred to call the next day to a different customer service department. When I called and requested this other department I was told no I need to call the customer service dpt. This issue is still unresolved.I will be closing this account and not allowing them to handle my money. To charge me $10/hour to review their mistake.I went back and looked and my statements and saw that they had actually been taking the automatic transfer on wrong days before causing problems within this account.